FAQ

  • How do I know if I need my wax removed?

    If you are experiencing symptoms such as earache, decreased hearing, a feeling of fullness in the ear, or ringing in the ears, it may be time to consider wax removal. Excessive ear wax buildup can lead to these uncomfortable symptoms and impact your overall ear health. Our skilled team can assess your ears and determine if wax removal is necessary to alleviate these issues and improve your hearing. Don't let wax buildup disrupt your daily life - schedule an appointment with us to address your ear wax concerns and restore comfort to your ears.

  • How often should I get my wax removed?

    This can be patient dependant but it is recommended to have your ear wax removed every 6 to 12 months to maintain optimal ear health and hearing clarity. Regular wax removal appointments can prevent wax buildup and potential blockages that may lead to discomfort and decreased hearing. Our professional team offers expert wax removal services to keep your ears clean and clear, ensuring you can hear at your best. Schedule your regular wax removal appointment today to promote healthy ear maintenance and overall well-being.

  • How should I prepare for my wax removal appointment?

    To ensure a successful wax removal appointment, there are a few simple steps you can take to prepare. First, refrain from inserting anything into your ears, such as cotton swabs or earplugs, to avoid pushing the wax further into the ear canal. It is also helpful to soften the wax prior to your appointment by using over-the-counter olive oil ear drops. This can make the removal process easier and more comfortable. Lastly, be sure to inform our team of any existing ear conditions or concerns you may have to ensure a tailored and effective wax removal experience. By following these preparation tips, you can help make your wax removal appointment go smoothly and efficiently. Schedule your appointment today to take the first step towards clear, healthy ears.

  • Where are you Clinics based

    Currently we have our main clinic on Manor Road in Folkestone. We offer home visits and travel across the Kent coast to facilitate customers that are unable to leave their home. Please feel free to enquire to see if you are within our catchment area.

  • Lower income opportunities

    We understand that everyone deserves access to quality ear care, regardless of their financial situation. That's why we have reserved appointments, at our Folkestone branch, for customers who are on benefits or with low incomes. Due to business costs we can only offer a select few of these appointments and we run these on a trust basis. Please ensure that you genuinely need a lower cost appointment as they book far in advance and we would like to ensure they go to the people that really need them.

    Don't let cost be a barrier to your ear health - book your appointment today and let us take care of you. Your ears deserve the best care, no matter your budget.